Frequently Asked Questions
What types of transportation services do you offer?
We provide local trips, long-distance trips, airport transportation, and business delivery services. All trips can be booked as one-way or round-trip on your needs.
How I get a quote for a ride?
You can submit a ride request via our website, including pick-up location, destination, date, time, number of passengers, and luggage details. We will provide a fare estimate promptly.
How can I book a ride?
You can book by calling our office, sending a message through our website form, or using our online booking system. Confirmations are sent via email or phone.
Can I schedule a ride in advance?
Yes! We accept ride requests for future dates. We recommend booking at least 24 hours in advance for best availability.
What happens if my flight is delayed?
We monitor flight times and adjust your pickup accordingly. Please notify us of any delays so we can coordinate the new schedule.
How do I cancel or reschedule a ride?
Contact us as least 24 hours in advance for cancellations or rescheduling. Last minute changes may incur additional fees.
What payment methods do you accept?
We accept the following payment methods:
Major credit and debit cards
Zelle
Venmo
Cash
Business invoicing (for approved medical facilities and corporate accounts)
Payment is due at the time of service unless prior billing arrangements have been approved.
What notary services do you offer?
We notarize letters, powers of attorney, affidavits, contracts, invitation letters and divorce documents.
Can you provide translations?
Yes, we offer notarized translations for legal and official documents, including birth certificates, IDs, contracts, and letters.
How do I schedule a notary or document services?
Contact us by phone, email, or through our website. Provide you document type, the number or copies, and the desired services date.
How do I schedule a delivery?
Submit your package details, pick-up, and delivery information via our online form or call us directly.
Do you require a deposit?
For long-distance trips, airport transfers, or hourly bookings, a deposit of 20% may be required to confirm your reservation. This ensures:
Guaranteed scheduling
Driver availability
Real- time flight monitoring
On-time service upon arrival
Reservations are not confirmed until payment is confirmed.
